AGENDA

DATA & AI LEADERS SUMMIT: PORTUGAL 2026

23rd April 2026 | Altis Grand Hotel, Lisbon

Fill this form to download the prospectus

8:30 – 9:30

Registration & refreshments

9:30 – 9:45

Welcome & icebreaker

9:45 – 10:00

Opening keynote

AI-powered Marketing: Converting Customer Intelligence into Measurable ROI

Keynote speaker:

Carolina Afonso

Carolina Afonso

Adjunct Professor of Management, Strategy & Marketing, ISEG

10:00 – 10:15

Headline sponsor keynote

10:15 – 11:00

Keynote panel discussion

QlikKeyrus

Scaling AI from pilot to profit with clear KPIs

To justify significant investments and get buy-in, tech leaders are under pressure to demonstrate the ROI of AI initiatives. From qualitative to quantitative methods and the overlapping of AI with other tech, it’s becoming more complex to get clear metrics. How do we scale AI from pilot projects to enterprise-wide transformation without losing track of the bottom line?

Panelist:

Vladyslav Chekryzhov

Vladyslav Chekryzhov

Director of Data Science,
AUTODOC

Pedro Viegas

Pedro Viegas

Director - Head of Development - Technology, Santander Portugal

Jose Maria Nobrega de Lima

José Maria Nóbrega de Lima

Global Head of Digital & AI Acceleration
EDP

11:00 – 11:30

Networking break & 1:1 meetings

11:30 – 12:15

Panel discussion

Transforming data into actionable & accessible intelligence

This session explores the monetisation of data lifecycle from raw data collection to the delivery of real-time insights that drives tangible business value. How can we tap into modern data engineering and analytics techniques to move from a reactive, reporting-focused approach to a proactive, insight-driven culture while making data-informed decisions.

Panelist:

Edgar Rocha

Edgar Rocha

Head of Data & Analytics,
CTT - Correios de Portugal

Antonio Nogueira

Antonio Nogueira

Chief Data Officer,
NOS SGPS

Patrícia Neto

Patrícia Neto

Head of Data,
FARFETCH

12:15 – 12:45

Technology partners’ spotlight

12:45 – 14:00

Lunch reception & 1-1 meetings

14:00 – 14:45

Panel discussion

How Agentic AI is reshaping workflows and redefining the future of work

Organisations are now exploring a new operating model where Agentic AI systems act as autonomous partners, capable of executing complex workflows from end to end. Leaders must ask: Which business processes should be entrusted to autonomous agents? How do we build a new organisational structure that optimizes both human talent and AI? And who will be responsible for leading this new, AI-enabled frontier of work?

Panelist:

Bruno Tinoco

Bruno Tinoco

Head of Data Science & AI,
Novo Banco

Ana Neeves 500x500

Ana Neves

Head of Data & AI Delivery,
Galp

14:45 – 15:30

Panel discussion

Workiva
Building a unified data & AI strategy: Breaking down silos for a single source of truth
Moving from “data-rich” to “AI-ready” requires more than just new tools; it requires a unified architecture. This panel dives into the mechanics of breaking down legacy silos to build a cohesive data ecosystem. We will delve into the modern data stack and the integration of ETL, storage, and ML workflows, while also discussing strategies for ensuring data consistency across the enterprise.

15:30 – 16:00

Networking break and 1-1 meetings

16:00 – 17:30

Panel discussion

Scaling AI innovation within the EU regulatory frontier

As the EU AI Act transitions from legislative text to enforceable reality in 2026, the central challenge for leaders is no longer just understanding the law, but navigating compliance without killing speed. This session addresses the high-stakes balancing act of operationalising responsibility; moving beyond ethical frameworks towards.embedding transparency, human oversight, and bias mitigation directly into the technical lifecycle.

17:30

Closing remarks & end of summit

Interested in attending this event?

REGISTER

Key themes

Icon_AI and empathy
Icon_Personalization at scale
Icon_Omni channel excellence
Strong brand loyalty
Icon_The future of work in CX

Powering CX, Service, and Technology
Leadership

Who will you meet

Customer experience
Contact centers
Branding & marketing
Customer service
Customer data
Innovation
Strategy
Digital

Chief Customer Officers, Chief Marketing Officers, Chief Innovation Officers as well as Directors, VPs, and Heads of the above mentioned functions.

12:45 – 14:00

CX technology partners’ spotlight