THE LOST OPPORTUNITIES ANALYSIS

BuyerForesight™ Playbook

Lost Opportunities Analysis

We analyzed a total of 1,619 unique B2B leads generated in one year for 40 tech companies across 96 in-person and virtual events. The aim was to identify exactly how much opportunity was being wasted – and why.

This Analysis focuses specifically on the 930 “Opportunities Lost” from these events to shed light on common scenarios sales reps found themselves in and
the reasons why buyers didn’t move forward.

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    The Lost Opportunities Analysis | BuyerForesight™

    If you lose control of the discovery call, you’ve probably lost the deal. Do great on the discovery call and there are still plenty of ways to let the deal slip through your fingers. This playbook shares key lessons learned from 8 years of working closely with cybersecurity vendors.

    WHY DEALS GET STALLED

    • Hardware/lengthy implementations require more approvals.
    • CISOs may want to buy your product but aren’t ready for the spend needed to make your solution work in their environment.
    • Lots of CISOs have internal roadblocks like a backlog of projects they are impatient to see implemented.
    • There is always someone who works closely with CISOs to understand different vendor capabilities. Not identifying these people and respecting their timelines will halt the momentum.

    Facts are, CISOs don’t have time to respond and narrate their strategy to every vendor they meet. Tell them what problem you solve, how it relates to their environment, and most importantly: be quick about it.


    Back up your assertions with data


    It doesn’t “add value” to simply dump all your sales collateral on them.

    YOU’RE THINKING ABOUT PROOF OF CONCEPTS WRONG

    • CISOs will often reject a POC even if they like the product.
    • Most CISOs view POCs as a potentially disruptive commitment of resources, not a low-risk introduction to a potential new vendor
    • Getting data for a POC is ALWAYS a challenge especially if the client has to do the heavy lifting
    • Most large firms have an innovation lab; these are the guys who will actually determine whether a POC is warranted
    • Cybersecurity firms often seem (to CISOs) more focused on their next funding round than on solving their clients’ problems. POCs are often used as proxy for future revenue. Your urgency to meet targets for that next funding round doesn’t match well with CISOs’ preferred pace.
    PREPARE THE SALES INTELLIGENCE YOU’LL NEED

    These are the kinds of questions you’ll need to answer in order to guide your account strategy, including messaging, positioning, and content marketing.

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