WordPress Support Engineer

WordPress Support Engineer


Full-Time Position – Kolkata

We’re looking for a WordPress Support Engineer with at least 3 years of experience to manage the server-side functions of WordPress websites built using wp-bakery (formerly Visual Composer). This position requires a strong understanding of WordPress, including its themes, plugins, and API, and the ability to troubleshoot and solve technical issues while following best practices. You will be handling theme and plugin updates, CDN, caching, forms, email, and other API integrations, and make sure the website loads fast and has a good Google Page Speed Insights/GT Metrix score.

Key Duties and Responsibilities: (other duties maybe assigned)

  • Coordinating with marketing/management teams to discuss website design and function.
  • Designing and building the website front-end using drag and drop (wp-bakery) UI builder and prebuilt theme (Impreza).
  • Creating the website architecture.
  • Designing and managing the website back-end including database and server integration.
  • Generating/Finding/Maintaining WordPress themes and plugins.
  • Conducting website performance tests.
  • Troubleshooting content issues.
  • Conducting WordPress training with the team members.
  • Monitoring the performance of the live website. 
  • Expert knowledge using PHP framework such as Laravel
  • Working knowledge of Jquery
  • Strong exposure to website performance boosting using GtMetrix and Google Page Speed Insights.
  • Experience working with RestFul APIs

Requirements / Qualification

  • Proven work experience as a WordPress engineer/developer.
  • Knowledge of front-end technologies including CSS3, JavaScript, HTML5, jQuery, and MySQL.
  • Expert in writing and debugging custom code.
  • Exposure to PHP.
  • Expert in Theme Upgrades
  • Expert in adding/updating plugins.
  • Knowledge of contact form 7, Google tag manager & analytics instigations.
  • Experience working with debugging tools such as Chrome Inspector.
  • Good understanding of website architecture and aesthetics.
  • Good Communication Skills
  • Knowledge of Google Page Speed, GtMetrix, etc.
  • Knowledge of CDN/Caching

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    Why you should work with us

    • We’re agile and flexible as long as the deliverables are met
    • We’re a young, vibrant and energetic team with different cultures being part of our family
    • Your growth could be accelerated if you’re able to showcase your skills and knowledge
    • We pay higher than industry standards for most of our roles
    • We work out of a co-working space where you get to meet and interact with other businesses to improve business knowledge
    • We have Fun Friday sessions at work to mix play with work
    • Our training sessions are more practical than classroom which makes you learn and implement while actually delivering value
    • Because you’re smart and can make an informed decision

    About BuyerForesight ™:

    We’re a marketing services company focused on delivering high-value B2B sales conversations for Technology solutions vendors with low-pressure, high-converting small-group thought leadership events. Our events create a powerful sales funnel that accelerates sales cycles while creating awareness and differentiation for our customers.

    Started in 2014, BuyerForesight has delivered over $1 billion in sales pipeline for tech companies selling to nearly every industry that buys software and technology. We have 100+ team members spread across 2 locations (Kolkata & Bangalore) in India, 1 (Duluth, MN) in the US, 1 in Singapore, 1 in the Netherlands, and 1 in the Philippines. We are a fully bootstrapped company founded by 3 serial entrepreneurs.