![](https://www.buyerforesight.com/wp-content/uploads/2024/05/BFS-Events-Concierge-FinOps-Manager.png)
Summary
Full-Time Position – Kolkata, Bengaluru
We are looking for a Research & Insights Specialist (Concierge Hub) who will be a part of the BuyerForesight Events Concierge (BEC) Team and the Hub sub-division. BEC plays a crucial role in delivering exceptional experiences and enhancing the overall satisfaction of BuyerForesight clients and participants at every event program hosted by BuyerForesight. As a Research & Insights Specialist, you will play a pivotal role in supporting event planning and execution by conducting thorough vendor research, maintaining databases, and providing timely and relevant information and recommendations to clients & internal stakeholders.
The ideal candidate will have previous experience working in a concierge/event research or data research role. Given the evolving nature of our business, we rely on our associates for flexibility and foresight while maintaining confidentiality related to high-level processes and operations. BEC sub-divisions are:
- Concierge Hub
a) R&D
b) Event Planning - Concierge FinOps
- Concierge Travel & Admin
Key Duties and Responsibilities: (other duties maybe assigned)
The primary responsibility is to ensure the smooth functioning of the Concierge Hub by providing quick turnaround on all requisitions & continuously building an ongoing database.
Research
- Conduct thorough research to identify and continuously update a comprehensive database of vendors for various event needs.
- Organize the database by country, major cities, and regions to facilitate easy access and retrieval of information.
- Perform digital vendor exploration to browse online platforms, websites, and forums to identify new and upcoming venues/vendors in the assigned region.
- Watch virtual venue tours or online reviews to gather a sense of the space and its offerings.
- Input new vendor details into the BuyerForesight database, ensuring accuracy and consistency.
- Regularly update vendor entries with any changes, such as renovations, pricing adjustments, or changes in services.
Local Culture Exploration
- Compile & maintain a repository of local and regional cultural information to aid in understanding the sentiments and nuances of each location.
- Create & maintain a database of associations, seasonality trends, moderators, hosts, and speakers relevant to event planning.
- Stay updated on cultural events, festivals, and celebrations to incorporate into event planning when relevant.
- Research cultural traditions, customs, and preferences to provide cultural insights to clients and tailor event experiences accordingly.
- Develop a rich understanding of local city dynamics, touching upon facets like culture, prominent industries, transportation, and unique attractions.
Requisition TAT
- Ensure prompt response and quick turnaround times in providing information and recommendations from the internal database and research inputs.
- Act as the first point of contact for responding to inquiries on any vendor type, rates, location/regional/vendor intelligence.
You should have
- 5-6 years of experience in data research, preferably in the events or hospitality industries, or equivalent experience in vendor acquisition, research/event management, or travel/event operations.
- Ability to work with global requirements in multiple time zones, multi-cultural teams and a high-pressure environment.
- Proficiency in Google Workspace/Drive, Zoom Conference & Microsoft Office.
- An analytical mind and the ability to form insights based on every data point gathered.
Reach out to us
View all open positions here.
Why you should work with us
- We’re agile and flexible as long as the deliverables are met
- We’re a young, vibrant and energetic team with different cultures being part of our family
- Your growth could be accelerated if you’re able to showcase your skills and knowledge
- We pay higher than industry standards for most of our roles
- We work out of a co-working space where you get to meet and interact with other businesses to improve business knowledge
- We have Fun Friday sessions at work to mix play with work
- Our training sessions are more practical than classroom which makes you learn and implement while actually delivering value
- Because you’re smart and can make an informed decision
About BuyerForesight ™:
We’re a marketing services company focused on delivering high-value B2B sales conversations for Technology solutions vendors with low-pressure, high-converting small-group thought leadership events. Our events create a powerful sales funnel that accelerates sales cycles while creating awareness and differentiation for our customers.
Started in 2014, BuyerForesight has delivered over $1 billion in sales pipeline for tech companies selling to nearly every industry that buys software and technology. We have 100+ team members spread across 2 locations (Kolkata & Bangalore) in India, 1 (Duluth, MN) in the US, 1 in Singapore, 1 in the Netherlands, and 1 in the Philippines. We are a fully bootstrapped company founded by 3 serial entrepreneurs.